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20–23 January 2019RDS, Dublin, Ireland

Retail Seminars

Our aim is to bring practical know-how to retailers; know-how that will enhance their business.

This year, we have created a dedicated seminar area in the Presidents Room (off the Main Hall Balcony)

Advanced booking advised. Please note all places will be allocated on a first come first served basis.


Retailer to Retailer: Lunchtime Conversations on Business Topics

Free lunchtime talks from 1.00 – 1.45 on Sunday, Sunday, Monday and Tuesday in our Seminar Room in the President’s Room, off the Balcony.

Light lunch provided from 12.45 for 1.00pm start

Grab a complimentary light lunch and hear from our panel of retailers and industry specialists on a range of business topics. Each day, retail consultant James Burke will be in conversation with a retail expert with first-hand experience of navigating change in the sector. This is an opportunity to hear about emerging trends, the latest in the online/offline debate and to learn about retailing in different parts of the world. You are invited to join in the conversation!

Sunday 21 January 1.00pm-1.45pm

Selling Ireland: What’s the Story?

3 retailers from 3 countries - USA, UK and Ireland – all selling products that have an Irish theme or provenance. How do these experienced retailers tell the story about Ireland that resonates with their customers and what can we learn from them? Terry Kast,The Celtic Ranch, Weston, Missouri, USA; Brian Waring, of Craft Editions, UK and Kathleen Moran, Managing Director of Kilkenny Design Centre, Kilkenny swop stories and let us in on the exchange with James Burke.

Click here to book your place


Free Retail Business Advice Clinics Sunday 21 January (only)

Retail expert James Burke MBA, who works with over 200 independent retailers per year, will be on hand on Sunday 21st to provide 45 minute consultations for visiting Irish and International retailers.  Whether you are looking for sales growth ideas, marketing initiatives or want to improve the profitability of your business, James will put your business under the microscope and help you identify new opportunities. Book your time with James by telephoning 087 9970850 (first come first served basis) All meetings in the Seminar Room.

  •          Slot One 10.30 – 11.15
  •          Slot Two 11.15 – 12.00
  •          Slot Three 12.00 – 12.45
  •          Slot Four 14.00 – 14.45
  •          Slot Five 14.45 – 15.30
  •          Slot Six 15.30 – 16.15
  •          Slot Seven 16.15 – 17.00


Monday 22 January: 1.00-1.45

Pointing in the local direction: how technology can drive footfall

Mark Cummins, developer of Pointy -  an app that makes it easier for customers to find things in local shops, will talk about how technology has changed retailing and customer behaviour in recent times – and it’s not all about on-line shopping. Technology can help drive customers to the local bricks and mortar option when you make it easy for them to find what they are looking for.

Click here to book your place


Tuesday 23 January: 1.00pm-1.45pm             

The Power of We: How independent retailers, towns, communities, cities can use technology to fight back!

Graham Carroll Founder and Client Service Director of award-winning digital agency Friday, will talk about how, by making use of the convergence of design, technology
 and positive user experience, retailers,working together, can create great shopping experiences.  Projects like DUBLIN TOWN and Love Lisburn demonstrate this well.

Click here to book your place

Register Now
Trade Only

Sunday 21 January 2018

Selling Ireland: What’s the Story?3 retailers, 3 countries swap stories12:45 - 14:00Add to Calendar